071 993 5991 info@cottoncandi.co.za

How do I register / create an account?

You do not need to sign up before purchasing from our online store. Accounts are created at the end of your checkout.


How do I make payment?

We currently have two payment options available on our website:

 

  1. Direct bank transfer (EFT). If you select this option, you will receive an invoice with our banking details. Kindly email us the proof once payment has been made so that your order can be processed and sent off. No orders will be sent without payment or proof thereof.
  2. Payfast. Make a secure payment using Payfast- a secure payment gateway. Payfast allows you to make an instant EFT payment as well as payments using your debit or credit card. We have made use of this payment gateway for a long time and trust it one hundred percent

Do you have a minimum order?

No we don’t.


What are your shipping/delivery options?

Visit our Delivery page for more information.


Do you sell wholesale and how do I obtain a pricelist?

Yes we do wholesale most of our products. 
All wholesale orders are processed through the same shopping cart but at a discounted price. Please click here to apply to become a wholesale buyer.


How do I go about ordering?

Orders are all processed though our online shopping cart.
 Simply add items that you would like to purchase to your cart and checkout.


 

 

How many metres are on each roll of washi tape?

Most rolls are 10 metres in length with a width of 15mm. 
Some rolls vary in width and a few are 15 metres in length. No rolls are shorter than 5m.
 You will find more information on a particular design when clicking on the actual product and reading the description.


Are you able to make a custom colour in the chalkboard paint?

Yes we can!

 

We are able to match nearly any colour you desire… all we need is the paint swatch details e.g. Plascon, Purple Infusion. (A code is also useful if you have one). 
There is a minimum order of 1 liter for retail orders. 
Please feel free to email or call us for more information regarding custom colours.


What can the paint be applied to and do I need a primer?

This amazing product can be applied to nearly any surface to create a beautiful, unique chalkboard. It can be applied onto a wall which is already painted, cupboards, raw wood and even paper and cardboard. The chalkboard paint has an acrylic base and contains latex as well as UV protector making it perfect for indoor and outdoor use. The latex allows the paint to be flexible thus allowing it to be painted onto paper which won’t crack when it dries or bends. Because of the latex, the paint will peel/scratch off smooth surfaces such as glass, metal and glossy paints.

 

Please use a primer before applying the paint if you are wanting the paint to stick to these surfaces. A good paint store will be able to advise you on which primer is most suitable.


Can the Chalkboard Paint be used in a child’s room?

Yes. The paint dries quickly but will need some time for the paint ‘fumes’ to subside. It does not contain lead.

 

Please note – the paint is not non-toxic and is harmful if it comes into contact with eyes or is ingested!