071 993 5991 info@cottoncandi.co.za

Do you deliver and how long does it take?

Yes we do. There are a few shipment options available on our website.

 

  1. Collection from Kommetjie, Cape Town: Free. Please note that orders will be ready for collection within a maximum of 48 hours from receipt of your Proof of Payment but we will notify you when this is ready as well as provide collection details.  As we do not have a physical store you are then welcome to collect from our offices or send your own courier (at a time which will be agreed upon).
  2. SA Post Office: NOT AVAILABLE. Due to the unreliability of the postal service and potential for being lost/contents damaged we no longer send orders via post.
  3. Courier:
    • Cape Metro – Please allow 2-3 working days from receipt of POP for delivery (excludes Paarl, Stellenbosch, Wellington, Hermanus etc): R65. You will be emailed your tracking number as soon as your parcel has been sent and you will be able to track it online.
    • Main Centres – Please allow 3-5 working days from receipt of POP for delivery (JHB, PTA, EL, PE, BLM, DBN, George, Klerksdorp): R105. You will be emailed your tracking number as soon as your parcel has been sent and you will be able to track it online.
    • Regional – Please allow 3-5 working days from receipt of POP for delivery [non-main centres eg: Oudtshoorn and other towns not covered by the above options]: R115. You will be emailed your tracking number as soon as your parcel has been sent and you will be able to track it online.

I need my order urgently. Can you courier overnight?

Yes we can.

 

Please feel free to contact us with any overnight queries. 
The cost for this services will be estimated and discussed with you before sending you a final invoice.
 No orders are shipped off without payment or proof thereof. Overnight orders need to be placed and paid for in full before 13:00 to leave that day.

Note: some outlaying areas serviced by our couriers may take 2 days to ‘overnight’.



Do you ship outside of South Africa?

Although the shipping costs outside of South Africa are quite high, we are happy to quote you on shipping based on your order. You are also welcome to send your own courier to collect your order.