Data Collection

We at CottonCandi News are committed to safeguarding the privacy of our users while providing a personalized and valuable service. This Privacy Policy explains the data collection and usage practices on our site. We collect various types of information in connection with the services we provide, including personally identifiable information such as your name, email address, and postal address. This data is collected when you interact with our website, such as when you subscribe to our newsletter, participate in surveys, or contact us for support.

Additionally, we may collect non-personally identifiable information which includes but is not limited to your browser type, language preference, referring site, and the date and time of each visitor request. This information is used for the purpose of better understanding how our visitors use our site, ensuring the effective operation of our services, and to improve user experience.

Data Usage

The personal data we gather helps us to improve the content on our website, communicate with users regarding updates or promotional offers, and personalize user experience. We use the information to analyze site usage, enhance user satisfaction, and address any issues that users may report. In specific circumstances where you have given your explicit consent, your information may also be used for marketing initiatives including but not limited to newsletters, marketing emails, and promotional information that we believe will be of interest to you.

Non-personally identifiable information we collect may be used to compile aggregate statistics about our users and the usage of our website. This provides us with insights into usage patterns and helps us tailor our services accordingly to enhance user experience. It is important to note that this aggregated data does not include personally identifiable information.

Data Sharing

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except where we provide services through our trusted third-party service providers, who assist us in operating our website, conducting our business, or serving our users. These parties agree to keep this information confidential and use it only for the specific purposes for which we supply it to them.

There are also instances where we may be required to disclose your information to comply with legal obligations, enforce our site policies, protect our or others' rights, property, or safety, or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All personal data provided to us is stored on secure servers protected by firewalls. Any payment transactions will be encrypted using SSL technology. Despite these measures, we cannot guarantee the complete security of your personal data transmitted to our site; any transmission is at your own risk.

We also implement procedures to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We encourage our users to recognize the importance of taking measures to protect themselves, such as ensuring that login credentials and other sensitive information are not shared, and using robust antivirus software to protect personal devices.

Your Rights

In accordance with the Protection of Personal Information Act (POPIA) and other applicable laws, you have the right to request access to your personal data, ask for correction of any inaccuracies, object to the processing of your personal information on reasonable grounds, and withdraw your consent for any specific use of your data. If you wish to exercise these rights or have any concerns about the manner in which your personal data is being processed, please contact us at [email protected].

We are committed to promptly addressing any requests or complaints you may have regarding the processing of your personal data. Your privacy is paramount to us, and we will take all appropriate steps to ensure that your data is handled in accordance with legal requirements and best practices in data protection.

Contact Information

If you have any questions, comments, or requests regarding this Privacy Policy or our data collection practices, please contact us at:

CottonCandi News
Tyler Brandeis
District Six Museum, 25A Buitenkant St, Zonnebloem, Cape Town, 8001, South Africa
Email: [email protected]